Top 7 Features to Look for in a Check-In Tool

Top 7 Features to Look for in a Check-In Tool

Top 7 Features to Look for in a Check-In Tool

Jun 7, 2025

Introduction

If you're an online coach, personal trainer or nutrition coach, check-ins are the heartbeat of your coaching business. They help you track progress, spot red flags, and keep clients accountable, all while building a deeper coach-client relationship. But not all check-in tools are made equal. Whether you're using Loom to record reviews or juggling Google Sheets to gather feedback, it's probably time to streamline things.

Here are 7 must-have features to look for when choosing a proper check-in system that actually saves time, improves client results, and elevates your coaching brand.

Top 7 Features in Check-In Tools

1. Customizable Check-In Templates
2. Multiple Question Types
3. Progress Photo & Metric Syncing
4. Easy Comparison Between Check-Ins
5. Automated Reminders & Notifications
6. In-App Client Experience
7. Review Dashboard for Coaches

1. Customizable Check-In Templates

A good check-in tool should let you create reusable form templates that you can tweak per client. That way, you're not reinventing the wheel every week.

Why it matters:

  • Saves time on admin

  • Keeps your process consistent

  • Lets you tailor questions to each client

With HubFit: Build a master check-in once, then adjust it per client. No limits on forms.

2. Multiple Question Types

You’re not just looking for “How was your week?” A solid tool should support different formats: scale ratings, yes/no, star ratings, date pickers, and more.

Why it matters:

  • Encourages more thoughtful responses

  • Helps you gather both qualitative and quantitative feedback

  • Keeps clients engaged

With HubFit: Choose from interactive formats and set required questions to boost completion rates.

3. Progress Photo & Metric Syncing

Manually uploading photos or entering progress metrics? That’s outdated. Your check-in tool should sync these automatically to the client’s profile.

Why it matters:

  • Saves clients extra steps

  • Makes it easier for you to review physical and metric changes

  • Centralizes data for long-term tracking

With HubFit: Photos and metrics submitted via check-ins auto-sync to the client’s gallery and profile.

4. Easy Comparison Between Check-Ins

What changed since last week? Or three months ago? A tool that lets you compare responses side-by-side can give quick insight into progress or recurring issues.

Why it matters:

  • Speeds up review time

  • Improves feedback quality

  • Makes progress more visible to clients

With HubFit: Use the comparison feature to review check-ins across different dates with one click.

5. Automated Reminders & Notifications

You shouldn’t need to chase clients every week. A good system sends reminders automatically so check-ins don’t fall through the cracks.

Why it matters:

  • Increases client compliance

  • Saves time on follow-ups

  • Builds a consistent coaching rhythm

With HubFit: Schedule day/time-based reminders that clients get straight in the app.

6. In-App Client Experience

Clients should be able to submit check-ins directly from their phones, whether they’re on iOS or Android. A clunky experience leads to missed submissions.

Why it matters:

  • Reduces friction for your clients

  • Increases engagement

  • Makes your coaching brand feel premium

With HubFit: Clients can view, submit, and track check-ins directly from the app.

7. Review Dashboard for Coaches

You need one place to see what’s pending, what’s completed, and what needs feedback. A great dashboard makes your workflow smoother and ensures nothing slips.

Why it matters:

  • Saves time reviewing check-ins

  • Keeps your process clean

  • Prevents missed responses

With HubFit: Quickly access pending check-ins, mark them as reviewed, and get a full overview of client progress in one place.

HubFit Check-In Overview

Conclusion

Check-ins aren’t just another task, they’re your weekly touchpoint to build trust and deliver real results. The right check-in tool can make or break your coaching system.

If you’re still piecing things together with Google Forms, Excel, and manual reminders, it’s time to upgrade. HubFit offers everything you need in one place, built specifically for online coaches and personal trainers.

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Better Now

Build, scale, and automate your

coaching business ⚡️

#1 Coaching Platform

Start Managing
Better Now

Build, scale, and automate your

coaching business ⚡️