1. Acceptance of Terms

1.1 These Terms and Conditions ("Terms") constitute a legally binding agreement between you and HubFit.io. By accessing or using our Platform, including any software, services, or features provided through it, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Platform.

2. Account Registration and Usage

2.1 To access our Platform, you must register an account by providing accurate and complete information. This includes a valid email address and full name. You are responsible for maintaining the confidentiality of your account credentials.

2.2 HubFit.io reserves the right to suspend or terminate accounts that violate these Terms, engage in unauthorized activities, or pose a threat to the security and integrity of the Platform.

2.3 Coaches and gyms utilizing the Platform for client management must adhere to our Fair Usage Policy (Section 6).

3. Subscription and Billing

3.1 HubFit.io offers monthly subscription plans for its services. By subscribing, you agree to pay the applicable fees and charges.

3.2 Subscription fees are billed in advance monthly and are non-refundable. HubFit.io reserves the right to modify subscription fees upon notice to you.

3.3 If payment is not received or if your payment method fails, HubFit.io may suspend or terminate your access to the Platform.

3.4 HubFit.io uses a secure third-party payment processor (Stripe) to handle all payment-related information. We do not store any payment information.

4. Cancellation and Termination

4.1 You may cancel your subscription at any time. Upon cancellation, you will retain access to the Platform until the end of the current billing period.

4.2 HubFit.io reserves the right to cancel or suspend your account at any time, with or without notice, for violation of these Terms.

4.3 Termination due to a violation of these Terms will result in the forfeiture of any remaining subscription period without entitlement to refunds.

5. Platform Access and Usage

5.1 HubFit.io grants you a non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purpose.

5.2 You agree not to:

a) Use the Platform for any illegal or unauthorized purpose.
b) Interfere with the proper functioning of the Platform.
c) Attempt to gain unauthorized access to any portion of the Platform.

6. Fair Usage Policy

6.1 HubFit.io operates under a Fair Usage Policy. Unlimited client usage is subject to a maximum of 300 clients.

6.2 If you exceed this limit, clients must not remain inactive for more than one month.

6.3 If you are a gym or studio, the unlimited plan is not applicable to you. You must subscribe to the custom plan.

7. Privacy

7.1 Your use of the Platform is governed by our Privacy Policy, available at https://hubfit.io/privacy. By using our Platform, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

8. Software and Services Usage

8.1 The software and services provided by HubFit.io are protected by copyright and intellectual property laws. You agree not to reproduce, modify, distribute, or create derivative works based on our software or services.

8.2 HubFit.io reserves the right to update, modify, or discontinue any feature or aspect of the Platform, temporarily or permanently, with or without notice.

8.3 You acknowledge that the availability of the Platform may be affected by factors beyond our control, such as internet connectivity, and we are not responsible for any disruptions.

9. Limitation of Liability

9.1 HubFit.io and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the Platform, including but not limited to damages for loss of profits, data, or other intangible losses.

10. Indemnification

10.1 You agree to indemnify and hold HubFit.io and its affiliates harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your use of the Platform, violation of these Terms, or infringement of any third-party rights.

11. Governing Law

11.1 These Terms are governed by the laws of the United Kingdom. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in the United Kingdom, and you consent to the jurisdiction of such courts.

12. Modifications to Terms

12.1 HubFit.io reserves the right to modify these Terms at any time. Updated Terms will be posted on the Platform, and your continued use constitutes acceptance of the modified Terms.

13. White Label Solutions

Our white label solution provides a branded version of the HubFit app with limited customization. By using our white label services, you agree to the following terms:

14.1. Standard Replication: The white label solution is a standard replication of the HubFit app. No custom solutions are provided. All requests for customization are treated as general feedback.

14.2. Branding: The white label app includes your branding within the platform’s constraints. No core functionality or design modifications beyond the standard package are allowed.

14.3. Termination: We reserve the right to terminate any white label app with two (2) months' notice, for reasons including, but not limited to, breach of terms or business decisions.

14.4. Support and Maintenance: The white label app receives the same support and maintenance as the standard HubFit app.

14.5. Updates and Changes: We may update these terms at any time. Continued use of the white label app signifies acceptance of the new terms.

14. Refund Policy

14.1. 14-Day Free Trial: We offer a 14-day free trial period for all new users. During this trial, you can explore and use all the features of our service without any obligation. If you choose not to continue with a subscription, you must cancel before the end of the 14-day trial period to avoid any charges.

14.2. Subscription Cancellations: You may cancel your subscription at any time. If you cancel during the 14-day free trial, no charges will be incurred. If you cancel your subscription after the trial period, your account will remain active until the end of the current billing cycle, after which it will be downgraded or terminated as per your choice. No further charges will be applied, but refunds for unused portions of the billing period will not be granted.

14.3. Refunds: We do not offer refunds for subscriptions that have already been billed, except in cases where there has been a confirmed malfunction or technical issue with our software that has materially impacted your ability to use our services.

• If you believe you qualify for a refund due to a software malfunction, please contact our support team with a detailed description of the issue. Refund requests must be submitted within 30 days of the malfunction.

• We evaluate each refund request on a case-by-case basis and may grant refunds at our sole discretion.

14.4. No Refund for Unused Services: We do not offer refunds or credits for partially used subscription periods, unless due to a software malfunction as described above.

15. AI Disclaimer and Liability Policy

15.1. AI-Generated Workouts and Meal Plans: Our software includes AI-driven features designed to assist coaches in generating workouts and meal plans. These features are intended to serve as a starting point or a tool for inspiration. While the AI aims to provide relevant and helpful suggestions based on the information provided, it is not a substitute for professional judgment, expertise, and oversight.

15.2. Coach Responsibility:

• As a coach using our software, you are solely responsible for reviewing, editing, and approving any AI-generated workouts and meal plans before providing them to your clients. It is imperative that you verify the suitability, safety, and appropriateness of these plans for each individual client’s specific needs, health conditions, and goals.

• The AI-generated content should be treated as a draft that requires your professional input. Under no circumstances should AI-generated workouts or meal plans be distributed to clients without your thorough review and necessary modifications.

15.3. Limitation of Liability:

• We are not liable for any adverse outcomes, injuries, or health issues that may arise from the use of AI-generated workouts or meal plans that have not been properly reviewed and adjusted by a qualified coach.

• By using our software, you acknowledge and agree that the AI-generated content is provided "as is" and without any warranties of accuracy, reliability, or fitness for a particular purpose.

• We disclaim any responsibility for errors or inaccuracies in the AI-generated content, and we are not liable for any damages resulting from reliance on such content without appropriate professional verification.

15.4. Indemnification: You agree to indemnify and hold us harmless from any claims, damages, liabilities, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the AI-generated content, including but not limited to any claims made by your clients or third parties based on your reliance on the AI-generated content without proper verification and modification.

16. Billing and Pricing Updates

16.1

We reserve the right to modify, update, or change our pricing at any time as we continue to improve and expand our services. You agree to review the pricing structure periodically and understand that your continued use of the platform constitutes acceptance of any modified rates or billing terms.

17. Contact Information

For any questions or concerns regarding these Terms, please contact us at contact@hubfit.io.

By using HubFit.io, you acknowledge that you have read, understood, and agree to abide by these comprehensive Terms and Conditions.