Mar 25, 2025

Introduction
As an online fitness coach or personal trainer, client check-ins are everything. They help you track progress, build accountability, strengthen relationships, and ultimately drive better results.
But with remote clients, how do you make check-ins seamless, effective, and scalable?
Whether you’re managing five clients or fifty, using the right tools can mean the difference between a thriving coaching business and one stuck in the admin trenches.
In this blog, we’ll break down 5 powerful tools you can use to conduct client check-ins like a pro — including the pros and cons of each.

5 Tools to Conduct Check-Ins
1. Google Forms & Sheets
2. Email Check-ins
3. WhatsApp or Messaging Apps
4. PDF Forms & Spreadsheets
5. Online Fitness Platforms
1. Google Forms & Sheets
Google Forms is a free, straightforward way to collect feedback from your clients. You can ask about workouts, nutrition, sleep, energy levels — and all the data gets neatly stored in a Google Sheet for you to review.
✅ Pros:
- Free and customizable – No cost and easy to set up.
- Automated collection – Responses are saved instantly.
- Google Sheets integration – You can create graphs and trends.
❌ Cons:
- Not very personal – Feels transactional.
- Manual review – No automation to flag issues.
- No native reminders – Clients might forget to submit them.

2. Email Check-ins
Good old email. Some coaches still prefer weekly or bi-weekly email updates. Clients write about their week, struggles, and wins — and you respond with encouragement and adjustments.
✅ Pros:
- Personal – Feels like a direct conversation.
- Flexible – No character limits or structure needed.
- Easy to use – No new apps or tools required.
❌ Cons:
- Hard to scale – Can become overwhelming with more clients.
- No structured data – Hard to track trends.
- Clients may ghost – No built-in accountability.

3. WhatsApp or Messaging Apps
Many coaches use WhatsApp, Telegram, or Signal for casual daily or weekly check-ins. Voice notes, quick updates, and casual convos can go a long way in building rapport.
✅ Pros:
- Real-time communication – Quick and easy.
- Voice & video – Adds a personal touch.
- Clients already use it – No need to download new tools.
❌ Cons:
- No centralization – Data gets lost in threads.
- Hard to track metrics – You’re relying on memory.
- Boundaries can blur – Clients might message at all hours.

4. PDF Forms & Spreadsheets
Some coaches create branded check-in templates that clients fill out weekly and send back via email or upload to a shared folder.
✅ Pros:
- Looks professional – Custom branding and structure.
- Structured data – You decide what’s important to track.
- Offline-friendly – Can be filled without an internet connection.
❌ Cons:
- Manual – Requires client effort to complete/send.
- No analytics – You have to compare manually.
- Not interactive – Can feel old-school.

5. Online Fitness Platforms (like HubFit)
The most efficient way to manage check-ins at scale is to use a dedicated online coaching platform. Platforms like HubFit let you automate check-ins, track client data, and centralize all communication.
With HubFit, coaches can:
- Assign weekly check-in questions
- Monitor client workouts, nutrition, and habits
- View progress photos and weight trends
- Get notified when a check-in is submitted
- Track everything from one dashboard
✅ Pros:
- Everything in one place – Workouts, nutrition, check-ins, notes.
- Automated and scalable – Save hours of admin time.
- Better client results – Coaches who track more, coach better.
❌ Cons:
- Monthly cost – But easily offset by time saved.
- Learning curve – Some setup required.
Conclusion
Client check-ins are the heartbeat of your coaching business. Whether you’re just starting or scaling fast, picking the right check-in tools will help you:
- Save time
- Improve client retention
- Deliver better results
Test what works for you, but don’t be afraid to level up from PDFs and WhatsApp. Platforms like HubFit exist to make your life easier and your coaching more powerful.